Frequently Asked Questions

Ordering Quinceanera Dresses Ordenes De Vestidos Para Quinceanera
Do you offer Quinceanera discount packages? Ofrecen paquetes de descuento para quinceaneras?
	Yes! We will proudly offer you a 10% discount on ALL quinceanera accessories when you purchase your quinceanera dress with us! Please contact us for more information on this fabulous promotion.
How can I order my Quinceanera Dress? Como puedo ordenar mi vestido?
	Some collections are available to order online. If you feel you need further assistance, such as help on ordering the best size, please feel free to contact us by phone or email to order your quinceanera dress. You can also email us your name and number and we will call you as soon as possible to assist you with your purchase.
How much will shipping be for my dress? Cuanta va costar enviar mi vestido de quinceanera?
	All Quinceanera Dresses qualify for FREE ground shipping within the continental US!
Is a bag for storing my dress included in the price? Esta incluida en el precio una bolsa para conservar mi vestido?
	Of course! Included with each dress is a extremely durable, clear plastic bag with a zipper in front. It allows your dress to be hanged while still inside the bag.
Is the petticoat or hoop included? Esta la crinolina incluida con mi vestido?
	No. However, you have the option to order a hoop or petticoat for only $50.00 when purchased at the same time as the dress. Hoops and petticoats are meant to make your dress appear fuller and rounder. We can help you choose the right size to achieve your desired look. Please call us for more information on also ordering a hoop or petticoat.
What if my dress does not fit? Que si mi vestido no me queda?
	We want you to be completely satisfied with your purchase! Therefore, we will answer any question, clear any doubts, and do everything possible to help you make an informed decision before your purchase. Please note that every dress is carefully checked for any type of defects or damages immediately prior to shipping and our dresses are all new. However, if you are unsatisfied with your dress you will have 3 days following the receipt of your order (using FedEx delivery confirmation) to contact us via email, phone or fax. We will only exchange the dress for a larger size and for the same color and style. The dress must be in the same condition as when it left our store with all tags attached and must not be used. You will incur return shipping fees and a $16.00 shipping fee will apply on the replacement dress.